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We cant wait to see what we can achieve together. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Helping you work at home and make money online. 2021 - heden1 jaar 11 maanden. Both are colleagues on the Partner Operations team at Wayfair who partner with Wayfairs suppliers to provide consumers with the products they love through an exceptional customer experience. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de This is why our training is. pour nous faire part du problme. While there are other opportunities for customer service representatives in the United States, Wayfair seems to have state restrictions on each job listing. Full Time. or noise (radio, tv, etc. Wayfair has several work-from-home customer service positions open. Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Posted 12:00:00 AM. So connect with us. Whether its over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. Remember, the Arise Platform connects you with the clients, you provide the service. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Lamentamos This button displays the currently selected search type. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. Topics can range from returns, replacements, delivery, product availability, order status, and more. We come from a variety of countries, cultures, and backgrounds. In this article, you will find state restrictions, pay, and reviews. Youll need to think analytically to solve customer problems in a first contact resolution approach. As we enter the holiday season, we always see an increase in the number of remote customer service openings available. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! Job posted 15 hours ago - Wayfair is hiring now for a Full-Time Work From Home Customer Service Associate in Alexandria, MN. These are true human to human interactions where you can make a meaningful impact. (I wouldnt shy away from applying if you dont have a bachelors degree if you do have a considerable amount of customer service-related experience. Wayfair Senior Business Analyst, Customer Service Strategy Boston, MA 3d $81K-$113K Per Year (Glassdoor est.) We are currently hiring for the following states:Alabama, Arizona, Arkansas, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, and Wisconsin. To see all 7 open jobs at Wayfair, click here. Learn more. Currently, Wayfair is only hiring those that live in the states of Washington, Colorado, Arizona, Texas, Minnesota, Missouri, or Nevada. Youll play a crucial role by providing a best in class experience when its most needed. Amazon, home Depot,Dillard's, Macy's Levi , GameStop and many more company's 8 17 Comments Job Referrals! A private and dedicated workspace free of any distractions, (roommates, children, spouses, pets, etc.) Enter your email below to receive job recommendations for similar positions. Thats typical with any online position. ), Paid Time Off (start accruing time immediately), 7 Paid Federal Holidays and 1 Floating Holiday, Eligible Tuition Reimbursement (up to $5,250), Volunteer Day for Community Service (Paid Day Off). Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. This is no different for the neighborhood around our own Boston headquarters affectionately known as our Wayborhood which has felt the absence of business from office workers, many of whom have been working remotely throughout the pandemic. or noise (radio, tv, etc. No canned responses. The purpose of doing this will be to build relationships with customers. ), an upload speed of 5 Mbps with a download speed of 25 Mbps. Company OverviewAssurant is a leading global business services company that supports, protects, and connects major consumer purchases. At Wayfair, there's a wide variety of career options available. We take the privacy and security of prospective employees very seriously and are actively working to combat employment scams. Youll play a crucial role by providing a best in class experience when its most needed. Assurant does not ask for banking information from prospective employees. your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wayfair operates in the Retail industry. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. You will handle an estimated 50-60 phone calls per shift. As we know, job details can change at any time. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. Ci Youll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. Terms and Conditions Although there is an overwhelming number of virtual, customer service jobs at Wayfair, it does depend on where you live. New Remote Work jobs added daily. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve. At Wayfair, we unlock opportunities beyond what was previously thought possible. RemoteWorker US. Solutions arent a one-size-fits-all approach so customer service associates do not read from pre-populated scripts. Topics can range from returns, replacements, delivery, product availability, order status, and more. Here, you will not only join our established culture, but actively shape and contribute to it. ), Paid Time Off (start accruing time immediately), 7 Paid Federal Holidays and 1 Floating Holiday, Eligible Tuition Reimbursement (up to $5,250), Volunteer Day for Community Service (Paid Day Off). This website uses cookies. You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly. With OutPLEX, you'll resolve customer issues via email or phone. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). You will be given a level of autonomy to help customers find the right solution. real person. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Engineering & Technology Customer Service & Sales Physical Retail Business & Operations Category Management & Merchandising Marketing & Creative Fulfillment & Delivery EU Students US Students I didnt see any of those. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. With millions of products online, sometimes it can be hard to choose. You'll be the voice of Wayfair and work to build a relationship with customers who contact us by inbound phone call, chats, and emails. Built In is the online community for startups and tech companies. No canned responses. Most customers contact us because theyve had a problem and need your help. Work from Home Customer Service | Wayfair No matter where you start, creativity and humility will help propel your career to places beyond what you thought was previously possible. Lamentamos pelo inconveniente. Processes and controls commission statements. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. This is a virtual customer service associate position in the United States where you will work fromSee this and similar jobs on LinkedIn. 700 West Ball Road Anaheim, CA 92802. We know that customers have questions. Be the voice of Wayfair and work to build a relationship with business customers who contact the company by inbound phone call, chats, and emails; Help customers navigate a variety of post-order issues such as: shipping . Solutions arent a one-size-fits-all approach so customer service associates do not read from pre-populated scripts. Get email updates for new Customer Service Consultant jobs in United States. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. The Wayfair Opportunity: At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. excuses voor het ongemak. These are true human to human interactions where you can make a meaningful impact. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. Get notified about new Customer Service Consultant jobs in United States. Wenn