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We customise each treatment plan using SmileOS an innovative software that uses digital 3D rendering and our data from more than 1.8million aligner treatment plans. Register your aligners when you receive them, either online in your account or in our mobile app, Wear your aligners for the prescribed amount of time, Complete your regular virtual Smile Check-ins, Wear your retainers every night as prescribed. Take them out for eating and drinking. I missed a check-in (or forgot to register my aligners or order retainers), and Im not sure my Lifetime Smile Guarantee is still in effect. Schedule a FedEx Ground Call Tag pickup online usingFedEx Ship Managerat fedex.com,FedEx Return Manager, FedEx Web Services and FedEx Ship Manager Software. It is a sign that your aligners are working by moving your teeth into a straighter position. If you decide SmileDirectClub aligners are not for you within the first 30 days, well refund the full cost. This website uses cookies to improve your experience while you navigate through the website. If youve addressed the eligibility concerns raised by the registered dentist or orthodontist, you may be able to restart the eligibility assessment process. If they are, well create and ship new aligners, at no cost to you. Yes, bright on is vegan, gluten-free, soy-free, and lactose-free. If you received a faulty / defective product and for the same item, please call our Customer Care team at (800) 957-3409 to request a replacement. Because we custom-make your aligners to fit your mouth, our goal is to make your aligners the appropriate size to realign your smile while being as unobtrusive as possible. You could be eligible for an aligner touch-up if you: Wear your aligners as prescribed throughout your treatment plan, except when eating or drinking anything other than cool water. Place your Next Day Shipping order by 12 noon CT, and it will be delivered the next business day via UPS Next Day Air. Concealed damage is not covered. Without retainers, teeth have a tendency to shift back to their original positions. If you need to create and print a label, you can create one online and print it at home. Am I a candidate for SmileDirectClub if I have an implant? We include Chewies with your aligners to help you get a tighter fit. SmileDirectClub clear aligners are trimmed in a straight fashion across the top, allowing us to get optimal turning force to straighten your teeth. The customer then receives an email with a link and barcode they can use to access the label and customs documentation. Youre not alone. Confident Smile Guarantee Return Policy Smile Guarantee Impression Kit At SmileDirectClub, we're all about making people smile. If you signed up for recurring payments, depending on when we receive your return, you may be charged a payment while we process your return. They can either: For your customer's convenience, the email also includes links for scheduling a pickup and finding drop-off locations in the area. The FedEx Email Return Label also gives you and your customer flexibility. If there's a hot new product or a trend going viral on TikTok, Miller's ready to put it through the wringer to see if it's worth the hype. Are there any visits to a dental office during treatment? After treatment: FAQ | SmileDirectClub Follow these steps to return your aligners: To ensure a full refund, make sure to return your unused aligners, in their original bags, within 30days of receiving them. 450% less than braces or traditional clear aligners claim based on Single Pay vs. avg. Is there a minimum age required to use SmileDirectClub clear aligners? The FedEx Email Return Label also gives you and your customer flexibility. In fact, its why your dentist or orthodontist conducts regular check-ins to track your progress. You can keep track of your aligners by logging into your account on our website. Smile Direct Club offers two payment strategies. Whitening Bonus Pack. Yes, you may purchase impression kits and aligners for more than one individual. We went to great lengths to develop great products intended to last for years and keep you grinning daily, but you may change your mind about a purchase or things break occasionally. Youll typically see your refund on your credit card statement within 5 to 10 days of processing depending on your financial institution. Either way, please follow these steps when returning your purchase: Give us a call at (800) 957-3409, with your order number. For proof of delivery, please use a trackable carrier like FedEx or UPS. Premium Teeth Whitening Kit with LED Light. If at the end of your treatmentplan, having followed the treatment guidelines, you havent achieved a straighter smile, contact us so your dentist or orthodontist can re-evaluate your results. Participating retailers include Walmart, eBay, Adidas, Levi's, Neiman Marcus, Tory Burch, American Eagle, Dockers, Perry Ellis and many more. Shopping online is convenient, but sometimes the online return process can be confusing. Whether you have a label or a code, we can help with packing and have over 60,000 locations to drop off your shipment. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track your return shipments. What are the SmileGuide's qualifications? Free SmileDirectClub impression kit: Return the kit and get a rebate At the end of treatment, you'll want to purchase retainers to preserve your new smile. These cookies will be stored in your browser only with your consent. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Here are a couple of options to help your return package easily reach FedEx:. QR codes make returning online orders extra easy, with no printing at home needed. They are the first and most well-known brand of at-home aligners. Please note: You are responsible for shipping costs when returning aligners. Yes, SmileDirectClub absolutely works. The FedEx Print Return Label also gives you flexibility no charges are assessed until the label is used. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. Call 0800 031 8396 and we'll be happy to help you process your payment for the remaining balance. Smile Direct Club | Impression Kit - YouTube This soreness should gradually go away after the first few days. Once dry, pack it into its plastic case. * No regular in-person visits and straighter teeth in as little as 4-6 months for as low as 69.43 per month. SmileDirectClub will issue refunds after we have received and inspected the returned merchandise. 20052023 Mashable, Inc., a Ziff Davis company. Please check the email containing your QR code label for a list of participating drop off locations nearby. SmileDirectClub UK Ltd. (SDC) acts as a credit broker. At SmileDirectClub, were all about making people smile. If you are not located near a SmileShop, or if youd rather get started in the comfort of your own home, we'll send a prescribed impression kit to be sent to your door. How do I change my email or mailing address on file? Awesome products and offers, sent to your inbox daily. During the 30-minute appointment, a SmileGuide will create a 3D image of your smile and send it directly to our lab to generate your custom treatmentplan. Don't pay full price for the fruit company. Head to your nearestFedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenterlocation.. It is a cost-effective, reliable solution that utilizes the strength of the FedExnetwork and the nationwide access points of the United States Postal Service (USPS). What if I make a mistake on my impressions? FedEx Ground PRP is not available for the return of fully regulated hazardous materials by residential customers. Requests for call tags through FedEx Customer Service were discontinued effective Jan. 31, 2021. SMILECHECK is our proprietary technology system that connects you and your prescribing dentist or orthodontist and manages your treatment plan and dental case records. The maximum declared value is $1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day; $50,000 for FedEx 2Day Freight and FedEx 3Day Freight; and $1,000 for FedEx Ground and FedEx Home Delivery, payable upon loss or visible damage noted at time of delivery. Open an account to save 30% off FedEx Express, access time-saving tools, and more! If you cancelled your order, you can restart with SmileDirectClub at any time. Much like the days after a good workout at the gym, most people experience some tooth soreness for a few days after wearing new aligners. You must specify a FedEx Express delivery service to be printed on the stamp. We make three pickup attempts as part of the service. This category only includes cookies that ensures basic functionalities and security features of the website. You can schedule a FedEx ExpressTag pickup for the same day or the next business day, Monday through Friday. No pickup fee applies for FedEx Ground PRP pickups (residential or commercial). We recommend using one of the following browsers to access this site. You can even use it to ship an item to another recipient. This payment service is only available in the U.S. It is included in the cost of your clear aligner therapy. Additional service options include Saturday, The FedEx Print Return Label is available through the following shipping tools: FedEx Ship Manager at fedex.com (including for Shipping Administration users), FedEx Ship Manager. These shipments include FedEx Ground, FedEx Express and FedEx Ground Economy. You can learn more about our clear aligner pricing by visiting our Pricing page. Post Office and OfficeMax are trademarks of their respective owners. If this happens, youre in good hands. Using lukewarm water, rinse and wipe off the mouthpiece. Compared to a standard round filament brush. We actively monitor and evaluate the quality of their workincluding your experience.