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Mercari doesn't like large-scale sellers running full-time businesses using its platform. Here are 8 tips for writing great reviews. The seller cancels to change shipping options. Once youve set up an account with Mercari, you may be asked to verify your identity. If you have the pictures already on your phone or computer, you can select several pictures at once to make the process go faster. Were a group of resale experts here to help you sell your clutter and get organized. Theres even an option to sort search results by free shipping or not. You want your item to remain at the top of search results. Try to be as accurate as you can in your description and when selecting the condition to avoid any misunderstandings. For orders using a Mercari prepaid label, the cost of return is covered. Ordered Lululemon shorts Listed in good condition. If you're selling something with a size like clothes or shoes, select the size of the item. You wont get your money for that sale! It is still important, however, to factor in this cost as well as shipping fees into any sale price to ensure you make as much as you can from your items. Anyone can write a Trustpilot review. All these are icing on an already pleasant little cake. Mercari itself is a legit e-commerce marketplace to buy and sell products. Everything is just FAQ's and no actual people to help with issues. It took nearly 24 hours for a representative to get back to me. Not worth the stress. Refunds and Returns - Mercari: Your Marketplace Backed entirely by Japanese venture capital, Mercari is now valued at more than $1 billion and is building an e-commerce empire in Japan to rival the likes of Amazon, eBay and domestic Japanese giants like Rakuten. If you miscategorize something, however, it could be held against you if someone decides to open a case against you. Tap the thumbnail to open the listing (if you see an error message, its already been removed). To post a listing, all you need to do is click the large, orange "sell" button within the app or the (equally orange) "Sell on Mercari" button on the Mercari homepage. Ill leave you with a recap of some pros and cons of selling on Mercari. Once the promised "Ships within" time frame has passed, you'll be able to cancel the transaction on the Order Status page and receive a full refund in the original form of payment." Mercari Review: What I've Learned After $28,000 in Sales - DollarSprout Make it easier on buyers to find your items. Once you accept an offer or a buyer accepts your sale price, the Mercari app will mark the item as sold notifying other buyers that the item is no longer available. Mercari says that items are twice as likely to sell when you offer free shipping. Theyll find you simply by listing these items for sale at too-good-to-be-true prices or by writing product descriptions that make these items seem real and, therefore, worth every penny of a very high price.May 5, 2020. You're better off listing your items to multiple marketplaces and having your income come from multiple sources. Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. Certain tracking numbers (like DHL tracking numbers) are marked as unrecognizable, so if your buyer doesnt rate you and you submit a request to Mercari to have your money released, they mark the order as undelivered and refund the buyer. Most of the time, you can respond to the complaint. Customer service said I gave them the wrong address, I did not and screenshot the home address. Thats a good time-saver when its correct, which it often is for commonly known brands like Nike or Adidas. I just keep getting the same response over and over saying sorry there's nothing we're going to do. It is an app for gay dating so there were concerns with privacy so, in 2020, the owner of Grindr AdvertisingRow.com - Home of online Advertising Inspiration & Ideas, AdvertisingRow.com | Home of Advertising Professionals, Advertising news, Infographics, Job offers. The payment is processed immediately, but the refund could take up to 30 days. I've found this to be the best way for me to make sales. If you have a question about one of your sales or purchases, its possible to contact support by clicking through that item and describing your issue. mercari what if seller doesn 't ship within 3 days Mercari is all about the images, that is taking photos of the things that you want to self. If you report counterfeit item , they want authentication proof , which they dont provide , , which also cost money . Unfortunately, Mercari lacks some categories. Mercari even has a make offer button. Add photos of the item, create a title, write the product description, fill in the category and condition, choose a shipping option, and set the listing price. Ask questions if you need more information. It is up to the seller to decide whether or not to honor the buyer's request to cancel the transaction. The 30 Day Rule requires that when a business advertises shipping its goods within a certain time frame, the business must have a reasonable basis for stating so. Get Your Money. You got three days for it . Even if the seller has agreed to a refund Mercari doesn't care. We spoke briefly in the previous section about how items are sold on Mercari, but lets look at the process in greater detail. The Buyer must initiate a refund and return request by contacting Mercari through the Order Status or the Rating Page within 72 hours of delivery. People like the idea of getting a deal or a good value and won't pass up free shipping if they can get it. Write a complaint letter: we have advice to help you do that and a sample letter. Potential buyers know that theres leeway on prices. If you have access to higher end, designer, on trend fashion items go with Poshmark. I havent seen this sort of promotion in a long while making me believe they did away with it. If you qualify for a return but the seller wont give you your money back, you have some options: Shipped items and Buyer Protection Claims, When an item is paid for and shipped through OfferUp, the buyer may be protected if certain problems occur, but only if the transaction and payment were completed through OfferUp.