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For more details please contact HSBC PhoneBanking numbers. How do I make a Hong Kong dollar / renminbi transfer to a non-HSBC account? On your HSBC HK App, go to Pay & Transfer and select Global Payment to other accounts. We have detected your browser is out of date. Questions about how the coronavirus is affecting your finances or our services? You can make quick payments via FPS. 'Top up HSBC accounts via eDDA' service supports Hong Kong Dollar (HKD) and Renminbi (CNY) transfers. Terms & Account Charges - Account Opening - HSBC Bank USA Log on to Personal Internet Banking. There are two fund transfer options available to you. Please re-enter.' If you're an iOS user, make sure you've already enabled your biometric authentication on your device. 24/7 control of your finances. HSBCnet Mobile services are not available in connection with HSBCnet profiles in all countries and are subject to phone provider capabilities. The QR codescanner in'Pay with FPS' only works with FPS QR codes. You'll need to delete the old standing instruction via the 'Manage future payments' on HSBC HK App or 'View / delete future dated payments' on HSBC Online Banking and set up a new standing instruction using payees' official name listed in their bank records. Are there any payment limits for FPS in-app payment with HSBC HK Mobile Banking app? Which merchant apps accept FPS in-app payment through the HSBC HK Mobile Banking app? How can I apply for a PLUS ATM chip card? How can I activate the overseas ATM daily transfer limit? You can delete the set-up instruction via the 'Manage instructions' page on HSBC Online or Mobile Banking and set up another account top-up instruction to link your same-name accounts again via 'Set up instructions' page. If the payee refuses to do so, you may consider reporting the case to the Police or seek independent legal advice to recover the funds, if necessary. All other HSBC customers: Call 1300 88 1388 ( +603 8321 5400 if you are overseas). Signature required. After FPS registration, can I change HSBC from my default receiving bank to non-default? To add a HSBC Integrated account as a registered payee, you need to first add the All-in-One integrated account number (with account suffix 833 or 888) as payee. cover all card types owned by the customers both credit and debit cards. Make your payments more secure in HSBCnet by specifying the number of users required to authorise a payment, as well as the combinations of user levels for differing values of payments. Forselected merchants, you can transfer up to a limit of HKD400,000 daily via QR code, depending on your current non-registered account limit (for Internet/Mobile banking or across channels) and its remaining daily limit, whichever is lower. Telegraphic transfer transaction reference number starts with 'N'. I'm trying to scan a QR code to send money but it's not working. To strengthen security controls for ATM services, the overseas ATM daily transfer limit was pre-set to HKD0. Is it the same as before? We're now using FPS to process your standing instruction payment to other local banks/ FPS participants. United States persons (including entities) may be subject to U.S. taxation on their worldwide income and may be subject to tax and other filing obligations with respect to their U.S. and non-U.S. accounts. PayMe from HSBC 24-hour Currency Exchange Renminbi Services Transfers and payments eCheque Services eStatement and eAdvice MPF Open a Hong Kong account Greater Bay Area Services Help and support Accessibility Ways to Bank HSBC HK App - Lite Mode Mobile Account Opening HSBC Online Banking Express Banking Important Notices Faster Payment System (FPS) For a temporary credit limit increase, you can request it via our hotline at +65 6-HSBC NOW (+65 64722 669). Other points of reference 23. Real-time exchange rates are not available for the following currencies: The final debit amount and exchange rate will be decided after you confirm the payment. The Credit Cards servicing website will open. They can only connect to the primary account listed on the front of your card. For transfer to non-registered account, the maximum daily transfer limit is HKD400,000 per customer as payer. Why do I get an error message saying that 'Message to Recipient/Recipient's Bank contains invalid character. FPS registration in the HSBC HK Mobile Banking app is only supported for iOS / iPadOS versions 12.2 or above, and Android OS versions 6.0 or above. How far in advance can I schedule a transfer? For security reasons, any limit increase requests (subject to the maximums allowed) need to be submitted to an HSBC branch in Hong Kong. How do I request a credit limit increase? The Hongkong and Shanghai Banking Corporation Limited 2002-2023. Can I send or receive money from other payment service providers like Alipay? Select who you want to send to, the country/region and enter the amount. Yes, you can use the payment 'Reference' field. Limits: Channel: Inactive Period: Payment limits for securities brokers, sports and leisure . Are there any limits on money transfers between accounts encoded on the SAME account card ? It will be treated as a cash advance and subject to a fee. What is the difference between 'Collection amount' and 'Maximum amount' in 'Manage autopay'? It's faster than a normal transfer because it only supports payments to Proxy IDs. Select 'Move Money' and then 'Manage Future Payments'. How long do Global Money Transfers take? What's the difference between 'Quick Transfer' and 'Pay or transfer'? Your signature will be verified by merchant for purchase transactions via UnionPay network. These are unique to yourdevice and cannot be used by anyone else. Which local banks can I choose when I set up instructions to top up my HSBC accounts via eDDA? . We're here to help you manage your finances with our digital banking services on HSBC Mobile apps. View account balance and transaction information online -- 24 hours a day. . In most countries/regions, the ATM will give you the option to access these accounts: If the ATM you're using doesn't show these options, then any cash withdrawal you make will come from your credit card account. Please note that you don't need to do this if your payee has registered for FPS and you have saved them to 'My payees' using one of their Proxy IDs (mobile number, email address and FPS Identifier). You cannot modify scheduled fund transfer. Deregistering the Business 23 12. 2)Choose which account you would like to transfer from and what type of transfer you want to make. You can pay merchantsby scanning aQR code ormake transfers to your friendsjust by inputting a mobile number, email address or FPS Identifier. All rights reserved, This website is designed for use in Hong Kong. What does the Make a transfer function under 'FPS' on the HSBC HK Mobile Banking app let me do? If your company pays for your card expenses, your credit limit will reset on the billing date. Is authentication required when adding a new payee? All rights reserved. Payees will need to check with their banks on what these charges are. Wedon'thandle disputes on our end. Key Points. The limit cannot be increased except through downloading and print and completing and posting a form. Limit / Month. Does the QR code scanner in 'Pay with FPS' function work with non-FPS QR codes? Where can I check my small-value payment limit? HSBC may offer to increase your credit card limit automatically, based on how responsibly you use your card. Telegraphic transfer has a local fee of HKD50 via mobile plus any third party charges from overseas banks. Tell your payer to choose HSBC (bank code 004) as the receiving bank, and then enter your 10- or 12-digit HSBC account number. How can I ensure I get charged the lowest transfer fee for Global Money Transfer? I have a dispute with the merchant. By phone You can also request to increase your credit card limit by giving us a call. HSBC Credit Card Limit, How to Increase HSBC Credit Card Limit - 29 To use the PLUS ATM chip card you must have an HSBC Integrated Account. To transfer larger amounts on a regular basis, register the destination account and use the registered transfer service. You can then top up your HSBC accounts thereafter. Apply on all cards. The first 3 digits of your HSBC account number is the branch code, followed by a 7- or 9-digit account number. If yourpaymentissuccessful,you'll receive an SMS and emailnotification from us. Yes, you'll be asked to authenticate your identity using 6-digit PIN/Touch ID/Face ID depending on your mobile device and app settings. HSBC Corporate Cards | Global Commercial Banking HSBC It also lets you extend your business day by choosing to assign authorisers that work in different time zones than those who create the payment. USD 1500 *. To change it in online banking, go to 'Register or view FPS registrations'. We're unable to advise on the fees that other banks may charge for payments sent through Global Money Transfers. To continue with your payment, please cancel the transaction, log on, go to 'Pay & Transfer' tab and select 'Other local payees/ FPS'. You'll be asked to authenticate the transaction using your Mobile Security Key / Security Device. If you're a new user, you'll be guided throughregistering a default debit account and setting a daily small-value paymentlimit. 3)Decide if you want to pay someone via their mobile number, email address, FPS identifier or account number. Please check with your payee tomake sure their QR code is a valid FPS QR code and that it is up to date. What are the fees for withdrawing cash with my ATM card in Hong Kong and abroad? Member FDIC. Real-time rates are available from Monday at 09:30 until Saturday at 05:00 Hong Kong Time, excluding bank holidays. Can I use these networks with my new UnionPay ATM chip card? Traditional fund transfers require thepayees bank account number, but FPS supports payments made using the payeesmobile number, email address, FPS Identifieror HKID. Please note that to increase your limit, you will need to use your Mobile Security Key or Security Device. **The company must appear in our payee look-up or standard list on online banking such as credit cards, utility companies and some charities. Online Banking payment limits Payments limits are subject to change and should be checked each time you make a payment. How will I know if I have successfully registered for FPS? The existing UnionPay ATM chip card will be deactivated once you activate the new card. Credit Card Resources. Can I make a future-dated payment with QR code payment functions? To use other currencies, you needtodoa transfervia account number. PDF Online Banking payment limits - HSBC Will I receive any notification after submitting different instructions with 'Top up HSBC accounts via eDDA'? * There is no charge from us if you pay money to, or receive money from accounts of other banks via FPS, but other banks may have different charging policies.