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Here is how you can check your balance: Look up 'E-ZPass' followed by the state where you bought your transponder. If you have a properly mounted device and are having problems please contact your EZPass service center for assistance. If you are traveling on a toll facility that accepts cash payment and you want to pay cash at the tollbooth, the transponder must be removed from your vehicle, wrapped in the original Mylar bag, or wrapped completely in aluminum foil. PTC E-ZPass - Set Username and Password - Pennsylvania Turnpike Using E-ZPass is the most convenient and least expensive way to travel the PA Turnpike. Request an exchange by logging in to your account and selecting the "transponder" tab. If you choose to mail your transponder, please wrap the transponder in aluminum foil or insert it in the original Mylar bag and enclose a note requesting to close your account. The customer support representative informed me that the only way to retrieve my account number would be to come to an EZ-Pass/FastLane service location in person. E-ZPass Customer Service Center: 1-888-MTA-PASS (1-888-682-7277) You can manage your account on the NJ E-ZPass App, on the website at www.ezpassnj.com, or by calling the automated phone system at (888) AUTO-TOLL (888-288-6865). E-ZPass statement options are available to help you track your expenses. If youre an E-Z Pass owner, then you know just how handy the device can be. The statement itself isn't delivered to your email--its a link for you to log in and view it, so if you forgot or lost your account number you can't log in til you retrieve it. And - you guessed it -- if you go online to look up your account, you end up at that messed up web page at the top. Mail your transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or bring it to a Service Center location. Have your transponder handy, you'll need it during setup. The posted speed limits are set to ensure the safety of the toll collectors and the drivers. What information do I need to register an On-the-Go transponder? Give the gift of seamless travel with an E-ZPass gift certificate. You must register your Go Pak prior to use when . Enter the start and end dates when prompted. Whomever's email is registered to the account is getting electronic statements monthly. Call 1-877-762-7824, or 1-800-828-1120 (for TTY users). How can I make a donation to DRIVE SMART Virginia Education Fund? card or checking/savings account electronic funds transfer via ACH and a credit card. Communication of personal data is protected through use of encrypted transmission using Internet standard SSL (Secure Sockets Layer). For your transponder to work consistently, it must be mounted properly, so follow the instructions carefully. Expand all Collapse all the following accordion(s) Open an EZDriveMA account + There are two EZDriveMA account types. If you want to keep your account open, you just need to contact us by email or phone and let us know. And those statements *contain* the account number. Want to make managing your E-ZPass account even easier? What is qualitative research and why is it important. Massachusetts, If you don't have a credit card, call or visit one. How can I return or exchange my E-ZPass transponder if it is no longer working? Additionally, the lost/stolen fee for a Flex Transponder is $20.00 rather than $10.00. I think that they offer a discount on NH tolls. Enter your zip code to find nearby Go Pak Locations. How do I maintain enough funds in my account? Wouldn't surprise me terribly if they're still based on code written back in the 1960s, but maybe that's because back in my tech reporting days, I covered the pressing issue of utilities trying to maintain their legacy Cobol systems when all the Cobol programmers out there were retiring and dying (I even once wrote about an attempt to create an object-oriented version of Cobol). Download forms for both personal and commercial EZPass accounts. Please visit the website of the agency that issued your transponder for their contact information. How do I know which agency issued my EZPass? As vehicle information changes, it is important to keep that information up-to-date and accurate on your E-ZPass account. By calling the Service Center at 1-877-762-7824 and requesting an exchange. . By visiting one of our service centers. Need Assistance? If you believe you have your E-ZPass mounted correctly but it is not reading in the toll lanes, please contact customer service at 877-762-7824 or visit one of our service centers to troubleshoot the issue. Maryland E-ZPass and Pay-By-Plate resources for residents, commuters, and frequent travelers, including account registration, discount info, and notice payment. Customers are responsible for any tolls incurred while the vehicle registration is listed on their account. How can I change my password? When the vehicle passes through a toll, the tag is read . States like Virginia will auto-replenish your account if it drops below a certain balance. More detailed information can be obtained by contacting the EZPass . Since E-ZPass is designed to speed up the toll process, receipts will not be available at the lane when using E-ZPass. E-ZPass | MDTA - Maryland Transportation Authority I wonder if thats new. Yes, absolutely. $2/mo. Retail transponders can be used immediately in Virginia but should be registered as soon as possible to enable use out-of-state and to claim the full balance. You can use your OTG transponder immediately in VA but will need to register at least 48 hours before using it out-of-state. E-ZPass FAQ - Ohio Turnpike Can I get a statement to track my expenses? 1-877-762-7824 (toll free) Hampton Roads - 64 Express Lanes, Coleman Bridge, Chesapeake Expressway, Chesapeake Bay Bridge Tunnel, ERC, South Norfolk Jordan Bridge and Dominion Blvd. Each rental company has a different policy for the payment of tolls. How do I check my EZ Pass violations - TollGuru E-zpass Customer Service Centers in Mdot Mva Branches to Reopen We use a 2048 RSA SSL (Secure Sockets Layer) certificate from a trusted Certificate Authority, updated annually, to protect your website visit. Given that National Grid snapped up a bunch of companies, each with their own customer-account systems, they probably are just not even trying to integrate them at all. When you return your transponder to us, we will either re-issue it to another customer, or send it back to the manufacturer. Some states like Maine have additional ways of saving. We use this process to return unused funds to customers who no longer need their account and collect unneeded transponders that belong to the Commonwealth. search below to find a retailer near you. Grrr A year or so ago i was able to call and get my account number after verifying some personal information. Type of Login. You can also view your transaction history online by logging in to your account. Look up your states official E-ZPass account or use an official app. Freedom of Information Act | Make sure your transponder is mounted in your windshield, drive through a Toll Point and your toll will be deducted from your pre-paid account balance. The $35 payment for an On-the-Go transponder includes $15 of prepaid toll balance for immediate use in Virginia plus an additional $20 prepaid toll balance after the transponder is registered to an account. In case of loss, a $10 charge will apply for standard transponders and a $20 charge will apply for Flex transponders. However, some states have additional rules. and the funds will be posted to your account and added to your available balance. Transponders are also available in select retail stores in E-ZPass On-the-Go Kits for $35. Get an E-ZPass mailed to you. The Go Pak has an initial cost of $38. For instance, Indiana requires a $7 deposit. E-ZPass Go Paks are available at participating retail locations. The PA Turnpike is required by statute to send TBP invoices to the vehicles registered owner. You can save up to 33%compared to cash rates and get additional discounts when driving during off-peak hours. Box 1234 The E-ZPass system is originally from New York state, but there arenow 18 states that use this system, with a total of 43 million tags on the roads. Service Representative, reporting it on the phone system (IVR), or sending it over the web at our Help Center.