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Please contact Guest Services for more details. Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. Theres never a dull moment on your Holland America Line cruises. Also, full laundry and valet services are available on all of our ships. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. I'm inclined to go along with that. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). There are three cruise lines Costa Cruises,Holland America Line and Princess Cruises, which allow e-cigs to be smoked incabins. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Please Note: There is not an Automated Teller Machine (ATM) available on board. Please keep this available for check-in. Usually there is a fee required. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Frequently Asked Cruise Questions - Know Before You Go The charges are subject to change without notice. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. At a nice mid-size, Holland America's 2,668-guest Rotterdam debuted in 2021 as a model of elegant and thoughtful design geared for cruisers of all ages and walks of life. Any excess deposit will be refunded to you at the end of the cruise. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. Reconfirm any special transfer requirements for disembarkation with the on board. Smoking is prohibited in Guest staterooms and on balconies. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. Single Smoking Thread (Use for all smoking discussions on HAL) ) By Lyndihop, April 1, 2018 in Holland America Line Followers 19 1 2 3 4 5 6 Next Page 1 of 28 Lyndihop 864 May 11, 2001. Place them in a carry-on bag or keep them with you so you can access them easily. Motion sickness medications are available for purchase onboard. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. Posted May 25, 2021 If you look at the top of the board there is a "Sticky" on smoking. Call us toll-free at 1-888-425-9376 or 206-626-7320. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Holland America Transatlantic Repositioning Cruises 2021 The Collections of Holland America Line represent tours of a particular focus, available only in select ports. You may request seating time, table size and indicate with whom you wish to dine. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. Rest assured that your passport will be fully secured by our staff. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. Celebrity Cruises Smoking is only. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Cruise Contract | Holland America IMPORTANT: Do not pack your passport, medications, cruise documents or airline tickets. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. A password will be selected by the parent/guardian of the child. Your stateroom keycard will be delivered to your stateroom. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). disembarking the ship, and for making purchases on board. Complimentary champagne will be served at the auctions. We welcome you to consult with your Image Creators for all your photographic needs. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. On U.S.-based ships, passengers can smoke in a limited number of outdoor areas, always on the starboard side.. Please be sure you understand the requirements for a service animal to disembark in each port of call. Cooking facilities onboard are not considered kosher. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. HAL's fleet was fully operational by June 12, 2022. The reduced deposit applies to sailings of 3 days or longer. Each item is authentic and many are branded with designer names you have come to trust. Smoking (including e-cigarettes) is never allowed in cabins and on cabin balconies. Please keep this in mind when packing. Once completed, all guests will be allowed to disembark. be subject to their currency allowances at the current exchange rate. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. Holland America Line Smoking Policy - iCruise.com Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Thank you for your recent correspondence with Holland America Line regarding smoking onboard our ships. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. Cruise Line Smoking Policies: A Smoker's Guide to Cruising However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. A passport is still the preferred document. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. If these have not yet been provided, please ask your Stateroom Steward. Packing Advice: We also suggest that you consider placing articles in clear plastic bags inside your baggage to minimize handling by airport security screeners. Payment of any fines levied is the responsibility of the individual guest. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. If we do not have your information by this deadline, you will be unable to sail. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Please attach a tag to each piece of luggage you will be checking on the cruise. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Please contact the ships Medical Center for any medication requiring refrigeration. The minimum age to participate in Kids Club is three years. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs.